RideWise is committed to protecting your privacy and handling your personal information responsibly. This policy explains how we collect, use and store your information when you contact us or use our services.

Information We Collect

When you submit an enquiry through our website or contact us directly, we may collect the following information:

• Name
• Email address
• Telephone number
• Pick-up and drop-off locations
• Travel dates and times
• Any additional information you provide in your enquiry

We only collect information that is necessary to respond to your enquiry or provide our services.

How We Use Your Information

We use the information you provide to:

• Respond to enquiries and provide quotes
• Arrange and manage airport transfer bookings
• Communicate with you about your journey
• Improve our services

We will not sell or share your personal information with third parties for marketing purposes.

Legal Basis for Processing

We process personal data under legitimate interest, as it is necessary for us to respond to enquiries and provide our transport services.

Data Storage

Your information is stored securely and only kept for as long as necessary to respond to your enquiry or manage a booking.

Third-Party Services

Our website and email systems may be hosted by third-party providers. These providers process information only as necessary to deliver their services.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of inaccurate information
• Request deletion of your data where appropriate

If you have any concerns about how your data is handled, you may contact us directly.

You also have the right to lodge a complaint with the
Information Commissioner's Office.

Contact

If you have any questions about this privacy policy or your personal data, please contact RideWise via  enquiries@ridewise.co.uk